General terms and conditions
On the basis of these General Terms and Conditions (GTC) a contract is concluded between the customer and
Markus Zimmermann (sole proprietorship)
Address: Mühlenstr. 8a, 14167 Berlin
E-mail address: email@example.com
the contract is concluded.
Subject of the contract
Through this contract the sale of
new goods and services
from the area(s) of followers, likes, ratings, views or similar in social media, social networks
via the online store of the Provider. Due to the details of the respective offer, reference is made to the product description of the offer page.
Conclusion of contract
The contract is concluded exclusively in electronic business transactions via the store system. In this context, the offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.
The order process to conclude the contract includes the following steps in the store system:
- Selection of the offer in the desired specification (size, color, quantity).
- Inserting the offer into the shopping cart
- Navigate to shopping cart
- Pressing the 'Proceed to checkout' button or the 'Checkout' button
- Enter name,email address, shipping address, billing address, specify payment method.
- Pressing the 'Buy now' button
- Confirmation email that order has been received
With the sending of the order confirmation the contract is concluded.
The provider reserves the right not to provide the promised service in case of unavailability.
Prices, shipping costs, return shipping costs
All prices are final prices and do not include sales tax (VAT) according to § 19 para. 1 UStG.
In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is sent.
For an order from an amount of 0,00 € no shipping costs will be charged.
The provider bears the costs of the justified return in the event of a revocation.
Terms of payment
The customer has only the following options for payment:
Advance bank transfer,
Payment service provider (PayPal),
credit card, Bitcoin, Bancontact, SOFORT transfer. Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account indicated there after receipt of the invoice, which contains all details for the transfer and is sent by e-mail.
If a trustee service/payment service provider is used, this enables the provider and customer to process the payment between themselves. In doing so, the escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider.
When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped.
The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 7 days after receipt of the invoice.
Payment is due from the date of invoice without deduction. The customer is only in default after a reminder.
The goods are shipped immediately after receipt of the order.
The shipment takes place on average no later than 1 day.
The entrepreneur undertakes to deliver the goods on the 7th day after the
receipt of order.
The standard delivery time is 2 days, unless otherwise stated in the item description.
If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own suppliers, although a corresponding covering transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed of this immediately and any services received, in particular payments, will be refunded.
Right of withdrawal and customer service
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day,
- In the case of a purchase contract: on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
- In the event of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods.
- In the event of a contract for the delivery of goods in several partial consignments or pieces: on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece.
- In the case of a contract for the regular delivery of goods over a fixed period of time: on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods.
If several alternatives coincide, the last point in time is decisive.
To exercise your right of withdrawal, you must inform us (Markus Zimmermann (sole proprietorship), Markus Zimmermann, Mühlenstr. 8a, 14167 Berlin firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
End of the cancellation policy
Claims for damages by the customer are excluded, unless otherwise stated in the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises claims for damages against them. Excluded are claims for damages by the customer for injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.
Prohibition of assignment and pledge
Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has proven a legitimate interest in the assignment or pledge.
Language, jurisdiction and applicable law
The contract shall be drawn up in German. The further performance of the contractual relationship shall be in German.
The law of the Federal Republic of Germany shall apply exclusively. For consumers, this shall only apply insofar as this does not restrict any legal provisions of the state in which the customer is domiciled or habitually resident.
The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.
In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these GTC, data is collected, stored and processed by the provider. This is done within the framework of the statutory provisions. The provider does not disclose any personal data of the customer to third parties, unless he would be required to do so by law or the customer has previously expressly consented. If a third party is used for services in connection with the handling of processing processes, the provisions of the Federal Data Protection Act shall be complied with. The data provided by the customer in the course of placing an order will be processed exclusively for the purpose of contacting the customer within the scope of contract processing and only for the purpose for which the customer has provided the data. The data will be disclosed only to the extent necessary to the shipping company, which takes over the delivery of the goods according to the order. The payment data will be passed on to the credit institution commissioned with the payment. Insofar as the provider is subject to retention periods under commercial or tax law, the storage of some data may last up to ten years. During the visit to the Internet store of the provider, anonymous data that do not allow any conclusions to be drawn about personal data and do not intend to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, personal data will be deleted, corrected or blocked within the framework of the legal provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:
Markus Zimmermann, Markus Zimmermann Mühlenstr. 8a, 14167 Berlin, 01728933751 email@example.com.
The invalidity of any provision of these GTC shall not affect the validity of the other provisions.
Implementation of the ODR Directive
Online Dispute Resolution according to Art. 14 para. 1 ODR-Regulation
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/.